Frequently Asked Questions

Q:  I want to Pick-Up my car at one location, and Drop-Off the car at another location.  What should I do?

A:  Please go back to the home page select 'No' for 'Is Drop-Off Same As Pick-Up Location?'  If you are not getting results try different Pick-up and Drop-Off locations and/or try to go from airport location to airport location to increase your odds of a successful search.

Q:  Will my car have a CD player (or other car specific item)

A:  That depends on the car vendor, exact location, and exact car type. 

If you already have a reservation with us, we can easily assist you as we have all the details. 

Please go to customer care, login by entering your reservation information, and use the online form to submit your request.

If you do not have a reservation already, you must provide us with ALL the details ( car vendor, car type, exact location) and we can help.  Of course, you can always contact the car vendor yourself.  Give them all the information about the rental that you have, and they will be able to give you specific details on the car.

Q:  Do you accept cash or debit cards as payment?

A:  Please keep in mind that every car vendor we service accepts credit cards as a payment.  What about cash or debit cards?  That depends on the car vendor, exact location, and exact car type.  If you already have a reservation with us, it is easy for us to assist you as we have all the details.  If you do not have a reservation already, you must provide us with ALL the details ( car vendor, car type, exact location) and we can help.  If you prefer, you can contact the car vendor yourself directly.  They can easily supply you with accepted payment information.

Q:  What makes RentalCarsinLasVegas.com different?

A:  We connect directly to our suppliers' inventories without any middleman. Our prices are often more competitive, bookings more accurate, and results displayed very quickly.  We also have the ability to offer our clients access to One-Way Car Rentals, as well as Off-Airport and On Airport Locations.

Q:  What are airport taxes?

A:  Airport taxes are the fees that the airports charge to car companies for the use of their terminals, railroads, and roads; plus other service charges mandated by the airport.

Q:  Does the price quoted include all taxes?

A:  RentalCarsinLasVegas.com always shows you the TOTAL RATE. This includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular car rental request. However, this price does not include optional services such as insurance waivers, special equipment, mileage charges, or gasoline etc. It also does not include extra day or hour charges that can result from a late return of the rental car. This price is provided so you can better estimate the total price you may pay to the rental car company for your car, but is not a guarantee of your total charges.

Q:  How old do I have to be to rent a car?

A:  Most major car rental companies require renters to be a minimum of 25 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental and a deposit is required.

Q:  Do I need a foreign drivers license?

A:  Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared. Although you will always need to present a drivers license of some type, not all car companies require you to have a license from the country in which you are driving.

Q:  Are car accessories available?

A:  Many rental agencies offer car accessories such as child seats, ski racks, tape/CD players, etc. You can request these items by calling the car vendor directly.

Q:  Can I modify/change/cancel an existing reservation?

A:  Yes.  rentalcarsinlasvegas.com allows users to modify their existing reservations.  Of course, modifications may cause rate changes depending on what  the current rates for the new reservation are; there is no penalty for a reservation modification.  You will need your reservation number, and email address to make changes.

Q:  Is there a shuttle service to my rental car?

A:  Many rental agencies offer shuttle service to the car pick up location from the airport. You will need to ask about this service prior to your arrival or check at the airport.

Q:  Will I receive the make/model of car I have reserved?

A:  Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive.